InSite Dashboard Overview
Add a Support Ticket
Place Accounts on Test
InSite
Place Accounts on Test in Mobile
Edit or Add a Permit
Generate a Monitoring Certificate
Check Answering Service Messages
Manage User Settings
Add a New Customer
Create a Support Ticket Through an Email
How to add an InSite shortcut to your device's home screen
Get quick access to InSite on your mobile device or tablet in a few easy steps. Download 1-page instructions for your device below:
| Apple users: | Android users: |
| Download instructions | Download instructions |
Read our Latest Technology Bulletin: Email to Ticket
Learn the options you have available for submitting your support tickets to Dealer Services. Click below to download the bulletin:
dowload bulletin
Quick Facts and FAQs
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What is InSite?
InSite is Dynamark’s new dealer portal designed to make managing your business and customer accounts easier to manage both in the office and from the field. Our goal is to create user friendly tools and provide a platform for us to continue to develop features our customers request.
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Do I Need Another Login?
No, your current credentials allow you access to InSite.
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Is There An Additional Cost for InSite?
No, InSite is provided free of charge to all customers.
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What Features Are Currently Available Through InSite?
- Add New Accounts
- Customer Search
- Accounts On/Off Test
- Enter and Manage Permits
- Create Monitoring Certificates
- Access Cell Providers
- Dealer Support Ticket System
- Manage Users
- Ticket Dashboard
- Notifications
- Answering Service
- On Call Tech Management
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Where Can I Get Help if Needed?
Our trained Dealer Support Team is here to assist you with any issues you may have. If you are having an issue or need assistance lease reach out to them at dealerservices@dynamarkmonitoring.com or open a Support Ticket through InSite.
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Will You Be Providing Training Assistance?
We have created a series of short video clips for you on how to perform the most common tasks. We also have weekly open trainings on Tuesdays at 11am EST. Click here to register.
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How Do I Get Started?
We are as excited as you are. For a quick start guide see the page below.
Quick Start Guide
Step1: Accessing InSite
Access InSite from the home page of www.dynamarkmonitoring.com. You can also bookmark the site and access it directly at https://insite.dynamarkmonitoring.com/Account/Login
Step 2: Assigning The 1st User
Using your existing BoldNet credentials login to InSite at the link above or from our home page.
You MUST already have an account and login with us. If you do not have an account or have forgotten your credentials email us dealerservices@dynamarkmonitoring.com
Step 3: Assigning Permissions the First Time
The first time you login you will need Dealer Services to set the appropriate permission level for the admin of your account. After your initial login please email dealerservices@dynamarkmonitoring.com and they will complete his task:
Once provided you will have full access to all features and also the ability to manage access of all additional users.
Step 4:
Once permissions have been set you are in full control of your account. Additional users follow the steps above but now you can control their access and permission levels.