Companies achieving and maintaining The Monitoring Association Five Diamond Certification are committed to serving the public and the AHJs through the professional development and standardization of training for all of their central station operators.
This certification and its annual renewal demonstrate a commitment of The Monitoring Association Five Diamond Central Station to the continual upgrade in the performance levels of the central station operators who are the first line of defense in private sector emergency response.
The days of dedicated “receiver Line Cards” are long gone. Our state-of-the-art signal receiving technology includes:
Tadiran Telecom has been providing the world’s most advanced and reliable business communication solutions for almost 50 years. Dynamark’s Tadiran System allows us to provide you with the following:
We have three levels of redundancy
Yes, Dynamark monitors IP signals through the Sur-Gard IV, DMP Receivers, Silent Knight, and Bosch.
Manitou by Bold: Manitou is a revolutionary central station automation package, delivering excellence in flexibility and reliability designed to grow and adapt as your business grows and technology changes. This robust, customizable system enhances monitoring operations in ways never before thought possible.
DynaLink: DynaLink has been designed using Microsoft SilverLight to provide a richer, more in-depth experience for the user. Using this technology enables DynaLink to communicate through web services, allowing for a more interactive experience as well. DynaLink offers access to nearly every type of data entry available in Manitou, secured through permissions and profiles which can be set down to the field level. Offering an unparalleled flexibility, DynaLink will run on any major desktop browser on any major desktop platform – Windows, MacOS, Linux, etc.
DynaLink Mobile: DynaLink Mobile takes mobile app functionality to a whole new level by providing dealers and technicians with streamlined account accessibility without requiring additional equipment. We’ve taken out the need for operator interaction by providing quick access to common activities, resulting in a lightweight, fast app that simply works on virtually any mobile device – iPhone, iPad, Android, Windows Phone, Blackberry, Nook, Kindle, etc. No separate PDA module is required.
Because DynaLink Mobile works perfectly with virtually any mobile device and tablet, problems with screen resolution and read errors are obsolete. In addition, the DynaLink Mobile App has been made simple and light to improve the performance, data usage, and simplicity of the user interface.
The partner application process does not take very long. Once you sign a Letter of Intent to become a Dynamark Partner, our due diligence team will work closely with you to get all of the information we need to approve you as an Authorized Partner. The typical due diligence process takes about 14 days.
You will not have to worry any longer about joining a company that will run out of funding. Dynamark has a 40 year history and access to the funding you need to grow your business.
Of course you can. We not only allow you to keep your own accounts… we encourage it. Dynamark Partners use our UL Listed, CSAA Five Diamond Certified Central Station to protect the accounts they keep along with the ones they sell. With Dynamark, you don’t have to worry about maintaining two separate central stations. We’ve got you covered either way!
All Dynamark Partners start out by attending DynaMax, our New Partner Boot Camp. It is designed to get you started on the right foot. This 2 day training has everything you need to make your company stronger, smarter, and even more competitive than you already are. Not all programs are created equal, and the quality of training is what sets the better ones apart. This training is mandatory for all new Partners, but you won’t find it be burdensome. We think you’ll leave wanting more.
Dynamark lets you use yard signs that put your logo front and center, making you the focal point of the sale. The toll free phone number printed on the sign forwards directly to your office making sure you never miss a lead.
The Master Monitoring Agreement
The first thing to know is whether you control the phone line that dials into your current central station. This means that you either pay the phone bill every month, or you have a separate agreement with your current central station that give you the right to point that line somewhere else.
Dynamark will help you coordinate a mailing to your customers letting them know the effective date of the change, and any new phone numbers they will need to call to interface with the central station (keep in mind that we will answer all of these calls using your company name).