18Jul
By: Jonathan Byrd On: July 18, 2016 In: Articles Comments: 0

When searching for an alarm monitoring company, the first thing a dealer or client will ask is almost always “How much does it cost?” It’s a fair question. There is a range of prices that could be viewed as fair, when it comes to alarm monitoring. The tendency is, of course, to go with the lowest price, but this is one of those times where you get what you pay for.

Dynamark is likely not the cheapest company you’ll find to watch your alarms, but they’re less pricey than some. More importantly, they provide the best value for your money. Dynamark offers speed, technology and customer service far beyond what you would expect for the money. With Dynamark, you know the price you see is the one you get, too, with no hidden fees.

Speed

When an alarm goes off, your clients need to know that the response will be lightning fast. At Dynamark, the average response time is 16 seconds! The reason for this is a combination of state of the art technology and well-trained personnel on duty at all times.

Technology

When it comes to technology in a central monitoring station, it’s important that the equipment meets industry standards. For central station monitoring, those standards include those set by UL, FM and IQ. Dynamark has these certifications as well as the rare Five Diamond status with CSAA, What is this technology, exactly? How about the very latest alarm receiving technology from Sur-Gaurd to DMP; from BoldNet Software to Tadiran Telecom Systems? Every one of these systems is double or triple redundant, too.

One more way in which Dynamark shows cutting edge technology is with their account management software. The dealer portal gives you complete control over your accounts and saves time. DynaLink software lets you put new accounts online, update current accounts, track trouble tags and more. DynaLink Mobile allows you to manage your accounts with your iPhone, Android, or tablet.

Customer Service

Customer service can be shown in many ways. At Dynamark, it starts with building your brand. When your customers call the monitoring center, they will hear your company name from the operator. When they are called, they will see your company name on their caller ID. If they use Dynalink access, they will see your logo. All dispatchers are experts in customer service, well trained and CSAA certified. The Dynamark team, including management, is available 24/7, 365 days a year to help you and your clients.

With a combination of speed, cutting edge technology and top notch customer service, Dynamark delivers the best bang for your buck. With straightforward pricing and value that compares favorably with any central station monitoring company out there, Dynamark is the right choice for you and your customers.

Wondering how Dynamark can help you? Learn why you should work with us by downloading our eBook below.

Alarm Monitoring Company