Skip to main content
HighRock

Primary Nav

  • Monitoring Services
    • Overview
    • Security & Fire
    • Hybrid Monitoring
    • Wellness and PERS
    • IoT & Enviromental
    • Video Monitoring
  • Our Technology
    • InSite
    • Instant Connect
    • Emergency Response 911 Platform
    • API Connectivity
  • About
    • Our Story
    • Meet the Team
    • Partners
    • Credentials
  • Support
    • InSite
    • BoldNet
  • Careers
  • Contact Us

Secondary Nav

  • InSite Login (New)

Social Media

  • LinkedIn

Secondary Nav

  • InSite Login (New)

Social Media

  • LinkedIn

855-875-7233

Dynamark Monitoring

Primary Nav

  • Monitoring Services
    • Overview
    • Security & Fire
    • Hybrid Monitoring
    • Wellness and PERS
    • IoT & Enviromental
    • Video Monitoring
  • Our Technology
    • InSite
    • Instant Connect
    • Emergency Response 911 Platform
    • API Connectivity
  • About
    • Our Story
    • Meet the Team
    • Partners
    • Credentials
  • Support
    • InSite
    • BoldNet
  • Careers
  • Contact Us

 

Image
why dynamark heading

Our Story

Dynamark was founded on a very simple premise - provide alarm dealers with cutting-edge technology and support them with people who care about making their business more successful.

MISSION: Our mission is to save lives and protect assets. To achieve this goal, we are always seeking to improve our technology, invest in our people, and strengthen our relationships with, you, our customers.

INNOVATION: Dynamark has made unparalleled investments in technology and coupled it with the industry’s most highly trained and qualified team members. Together this powerful combination allows us to serve our mission of saving lives and assets in today’s connected world. In addition to running an industry-leading operation, we have always believed in our responsibility to keep an eye on the future. We are proud to have pioneered and created some of the industry’s newest technologies designed to support our customers, drive efficiencies and improve your customer experience.

PEOPLE: We recognize the value of a well-trained team to make life easy on you. All our technology is supported by our Five Diamond monitoring center and a highly trained and professional staff. Our team offers a variety of custom solutions to ensure we deliver a professional and accurate response according to your business needs.

Our strong commitment to training and service-first mindset makes us your perfect partner. Our team is here to handle anything you may need so you can focus on growing your enterprise.

RELATIONSHIPS: We have been protecting families for over 50 years because we understand the value of excellent service and what it means to you and your customers. At Dynamark, our goal is to provide excellence, day and night, in everything we do!

Put your trust in Dynamark! We Protect America®

 

Image
meet the team heading

Meet the team that works tirelessly to bring the industry’s latest innovations, creative ideas, and best practices to life.

  • trey alter portrait

      Trey Alter

      President & CEO

    • wayne alter portrait

        Wayne Alter

        Chairman of the Board

      • keith godsey

          Keith Godsey

          Chief Operating Officer

        • lamar shroy portrait

            LaMar Shroyer

            Chief Technology Officer

          • steven alter portrait

              Steven Alter

              Senior Vice President of Operations

            • rondell smith portrait

                Rondell Smith

                Controller

              • Jodi Mckenzie Portrait

                  Jodi Mckenzie

                  Human Resources Director

                • donia cook portrait

                    Donia Cook

                    Dealer Support Manager

                  • larry conner portrait

                      Larry Conner

                      Customer Operations Director

                    • mike russell portrait

                        Michael Russell

                        Central Station Assistant Manager

                      • mike hutcher portrait

                          Michael A. Hutcher

                          Vice President of Sales

                        • scott gould portrait

                            Scott Gould

                            Vice President of Sales

                          Image
                          partners heading

                          We take pride in partnering with the industry’s leading companies to help you succeed.

                          Kirschenbaum & Kirschenbaum - The Alarm Exchange Kirschenbaum & Kirschenbaum - Alarm and Security Contracts

                          • Resideo

                            Visit Website

                          • Alula

                            Visit Website

                          • StarLink
                          • Uplink logo

                            Visit Website

                          • Telguard Advantage

                            Visit Website

                          • M2M Services

                            Visit Website

                          • Alarm.com

                            Visit Website

                          • SecureCom Wireless

                            Visit Website

                          • C24 Communications

                            Visit Website

                          • Anelto

                            Visit Website

                          • Sureview

                            Visit Website

                          • WorkHorse

                            Visit Website

                          • Sierra Wireless logo

                            Visit Website

                          • K&K logo

                            Visit Website

                          • Immix logo

                            Visit Website

                          • DMP logo

                            Visit Website

                          • CHeKT logo

                            Visit Website

                          • Bosch logo

                            Visit Website

                          • Speco logo

                            Visit Website

                          Image
                          credentials heading

                          We are proud to be certified by the industry’s most important organizations. Our commitment to improving ourselves and the industry are at the heart of who we are.

                          • The Monitoring Association

                            Reserved for those with the highest commitment to training and excellence. Dynamark is proud to be recognized as one of the industry's best.

                          • ul logo

                            Experience and reliability can vary greatly among monitoring centers. Those demonstrating the highest level of service become UL Listed. We are proud to continuously exceed standards. Our UL certification number is S25029-1.

                          • nfpa logo

                            Our mission: To help save lives and reduce loss with information, knowledge, and passion. NFPA delivers standards, research, training, education, outreach and advocacy.

                          • fm approved logo

                            The FM APPROVED mark is recognized and respected worldwide. Our certification instills confidence and commands respect in your marketplace.

                          • esa logo

                            ESA seeks to build a community that provides resources, advocacy, connections and education for professionals within the electronic security and life safety industry.

                          • iq logo

                            To be IQ Certified, we pledge to adhere to a stringent code of ethics and to provide top-notch maintenance and service.

                          Dynamark Monitoring

                          Our bottom line is that we are here to provide world-class monitoring for all of your customers. Talk to us today to find out how you can unleash the power of Dynamark’s Monitoring Center. To ensure we give you the world-class customer service please choose from the appropriate option above.

                          Social Media

                          • LinkedIn

                          General Contact Info

                          525 Northern Avenue
                          PO Box 2070
                          Hagerstown, MD 21742
                          info@dynamarkmonitoring.com

                          855-875-7233

                          To cancel an alarm, press 1
                          To place an account on test, press 2
                          For service, press 3
                          For the billing department, press 4
                          For Dealer Services, press 5

                          Legacy Dealer Portal

                          Bill Pay

                          © 2022 Dynamark Monitoring. All rights reserved.  |  Accessibility Statement

                          Website Designed by HighRock