About Us
Dynamark Monitoring has a history of excellence when it comes to operating quality central stations. Our team has over 60 years of experience in providing first class monitoring services.Some of our Dealer offerings are:
Residential & Commercial Monitoring - Dynamark is able to monitor
virtually all existing alarm panels and can follow a customized response
process for each customer account. Alarm companies can rest assured that
Dynamark is capable on communicating with virtually all existing alarm
panels they currently have in the field and any new ones which are released.
The alarm dealer has control of each customer to assure they are handled
exactly as the dealer would want it.- UL Certified - Dynamark will be certified by Underwriters Laboratories (UL). Alarm dealers can install UL systems and know that Dynamark can provide the UL certified monitoring center to handle all high security burglary and fire accounts.
- Environmental - Monitor multiple types of environmental sensors, including temperature, water level and other indicators of environmental concern.
- Internet Monitoring - Dynamark provides multiple options for utilizing an internet connection to provide alarm monitoring. Customers are able to have their alarm equipment communicate to the monitoring station without the use and expense of a land line. In today’s wireless world, more and more households are going exclusively mobile. This gives our alarm dealers the ability to be part of that revolution.
- Two-Way Voice - Dynamark plans to support a variety of alarm panels with two-way voice capability. Customers are able to talk directly to an alarm operator through the alarm keypad. This bypasses the need to pick up the phone and dial, resulting in faster response time.
- Video Verification - As false alarms increase and continue to cause cities to go to “Verified Response” mode, video verification can validate a problem is occurring that requires response and can provide a cost effective option to expensive false alarm charges.
- Online Dealer Access - Dynamark provides our alarm dealers with online access via DynaLink to their customer account records. Dealers can enter/update customer information, validate test signals, put accounts on/off test mode, view account history and run a variety of reports.
- Field Access - Dynamark provides the field technicians of our alarm dealers with online access to their customer account records. Field technicians can enter/update customer information, validate test signals, put accounts on/off test mode, view account history and run a variety of reports, all controlled by the dealer.
- Online End-User Access - Dynamark provides the customers of our alarm dealers with online access to their customer account record. Once authenticated, customers may update contact information, change passwords and view history. This is fully-customizable and controlled by the dealer.
- Multiple Reporting Options - Dynamark provides a variety of reporting options to alarm dealers and their customers. Dynamark provides, customer information, dispatch logs and a variety of other reports. These reports can be run on a daily, weekly, monthly or schedule of choice and are delivered in any way that fits the dealers needs.
- Acquisition Help - Dynamark has trusted contacts in the business of acquisitions. Alarm dealers can leverage the contacts from Dynamark for assistance in handling the financing and operational concerns involved with an acquisition.
