Welcome To Dynamark Monitoring

A UL Listed, Five Diamond Certified Central Station

This is a 24/7 business, and your Central Station represents YOU when the alarm goes off.

Dynamark Monitoring has a history of excellence when it comes to operating quality central stations. Our team has over 60 years of experience in providing first class monitoring and dealer support services that help us make you look good to your customers.

Call 855-562-5276 for More Information

Dealer-Login

An Interactive Dealer Portal to manage your accounts. If you are an active Dymamark Dealer, and do not have access, e-mail dealer services to get set up.

Dynamark accepts on-line payments from dealers and subscribers.

Click Here to set up your On-Line Account. It's fast, easy and convenient.

 

The Top Ten Reasons to Use Dynamark

There are plenty of central stations that can monitor your accounts. There aren't many that can help you grow. It can be lonely out there on your own, but with Dynamark you can be part of national team that brings dealers together, while helping you remain strong and independent.


1. Competitive Monitoring Rates – We WILL save you money. Any central station can wow you with a low base rate, but from basic digital monitoring to commercial fire; from POTS to GSM Interactive; from two-way voice to PERS; from open/close to daily test signals, you have a lot of options. We'll discuss what you need, and deliver the value that both you and subscribers expect.


2. Sales & Marketing Support – How would you like to be able to sell more systems and keep the accounts you have away from the competition? (In other words, increase business and reduce attrition.) Dynamark provides its dealers with dealer training and award winning marketing support. At No Cost To You! - What other central station is willing to do that?


3. DynaLink On-Line Account Management – Dynamark's state-of-the-art dealer portal gives you complete control over managing your accounts. With DynaLink you can put on new accounts on-line, change existing accounts, track trouble signals, and more. You can even give limited access to your subscribers....

BONUS: DynaLink Mobile – Use your iPhone, Android or tablet to put accounts on test, check signal activity and more.


4. Brand Your Company
– With Dynamark, we look like you. When your customers call the central station, we answer using Your Company Name. If we call your subscribers, the caller ID shows Your Company. If you give your customers DynaLink access, they will see Your Logo. We believe we are here to help you, and this gives you an edge.


5. State-of-the-Art Technology – Every central station touts technology, but how many really deliver? Dynamark employs the very latest alarm receiving technology from Sur-Gard to DMP; from BoldNet Software to Tadiran Telecom Systems. Every system is double or triple redundant to make sure we are ALWAYS ready to process your alarm signals.


6. Free Monitoring with Your Panel Purchases – Dynamark has agreements in place with numerous distribution partners to offer you three months of free monitoring with Every Panel you purchase from them. If can be monitored, we'll spot you the first three months! Ask about participating distributors.


7. Lightning Fast Response – That's the reason you need a central station in the first place, and Dynamark excels when it comes to response.


8. UL Listed, FM Approved, IQ Certified – Dynamark's list of credentials is long, and will continue to grow. We meet the stringent requirements set forth by UL, FM, and IQ. Our certifications are always posted on our web site.


9. A CSAA Five Diamond Central Station – CSAA Five Diamond is granted to select Central stations that demonstrate:

  • Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory
    such as FM Global, Intertek/ETL and UL.
  • Commitment to the highest levels of customer service. Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.
  • Commitment to raising the industry standards through CSAA membership and participation in its activities.
  • Commitment to reducing false dispatches.


10. National Conventions – Dynamark holds annual dealer conventions that feature the latest product offerings from industry manufacturers, CEU training sessions, keynote speakers, an awards banquet and more.

 

 

 

Why Dynamark? - Check Out What Some Of Our Dealers Have To Say About Us

I just wanted to thank you for all that you and your monitoring staff do for us on a daily basis.  You truly have some of the greatest dispatchers I have ever dealt with. Everyone always goes above and beyond to assist with any issue or situation.  It really means a lot to have such a dedicated monitoring company that cares about our customers as much as we do.  It is very unique to find hard working dedicated employees, and that I believe is why your monitoring center is so successful.  It is an honor to work with you and your coworkers.

Please be sure to let all of your staff know how much they are appreciated on our behalf.  Again, thanks for all you do, and the time you have taken from day one to build a relationship with myself and our company.  You and I working together as closely as we have is why everything runs so smoothly.  So, thank you for making that possible.

I look forward to many years of continued success working with all of you.  Thanks.

Adam Burrows, Morgantown Security & Fire


I’ve been apprehensive about starting over with a new Central Station for a while now. My old CS has treated me well, and I have formed a good personal relationship with them over the years.

But now that I’ve been introduced to Dynamark, I see the role of the CS a little differently. I was pleasantly surprised by the immediate personal service and professional attitude.

The very first time I called the CS, the representative answered the phone by stating MY company name. I appreciate the effort in making your service personalized and seamless from the customer’s point of view. The operator who I spoke to knew who I was by name. She had been informed we were a new dealer to Dynamark, and would be calling in with our first account. I was also very impressed with the online dealer portal. It’s perfectly geared towards tracking many useful customer systems statistics. All of these things seem to flow together nicely. I look forward to a long future with Dynamark! Thanks!

Ryan Shay, Talon Security


As a new associate with your company and a beginner with your software, the help I’ve received bringing our customers on line has been great not to mention the added value from a few of our customers. It is a pleasure working with you guys and so far our customers that have dealt with you guys are very pleased.  What a plus for our company.

Gene Saus, Field Service Supervisor, Firefighter Sales & Service Co.


We made the switch to Dynamark, and it wasn’t for price.  Their service is terrific. If you haven’t switched yet, you should.

Scott Wyant, Morgantown Security and Fire during Dynamark Convention 2012


525 Northern Avenue, PO Box 2070, Hagerstown MD 21742      Phone: 855-875-SAFE      Fax: 240-500-1711
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